Privacy Policy
Last updated: October 20, 2025
TestLab
6 Chome-33-19 Fukasawa, Setagaya City, Tokyo 158-0081
Email: info@pervaniarock.com
Introduction
TestLab is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect data when you interact with our QA testing courses platform and services.
We believe in transparency and want you to understand exactly how your information is handled. By using our website and services, you agree to the practices described in this policy.
Information We Collect
Personal Information You Provide
When you interact with our website or register for courses, we may collect the following information:
- • Name and contact details (email address, phone number)
- • Course enrollment information and educational background
- • Payment information for course registration
- • Messages and inquiries submitted through contact forms
- • Professional information relevant to course placement
Automatically Collected Information
When you visit our website, we automatically collect certain technical information:
- • IP address and geographic location data
- • Browser type, device information, and operating system
- • Pages visited, time spent on pages, and navigation patterns
- • Referral sources and search terms used to find our website
- • Cookie data and similar tracking technologies
How We Use Your Information
Service Provision and Course Management
- ✓ Process course enrollments and manage student accounts
- ✓ Deliver course materials and educational content
- ✓ Communicate about course schedules, updates, and announcements
- ✓ Process payments and maintain financial records
- ✓ Provide technical support and respond to inquiries
Website Improvement and Analytics
- ✓ Analyze websitege patterns to improve user experience
- ✓ Monitor website performance and troubleshoot technical issues
- ✓ Understand which course content is most valuable to students
- ✓ Develop new features and enhance existing functionality
Marketing and Communications
- ✓ Send information about new courses and educational opportunities
- ✓ Share relevant content and industry insights
- ✓ Provide personalized course recommendations
- ✓ Conduct surveys and gather feedback on our services
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contract: Processing necessary to fulfill our contractual obligations when you enroll in courses
- Consent: Processing based on your explicit consent, such as for marketing communications
- Legitimate Interest: Processing necessary for our legitimate business interests, such as improving our services
- Legal Obligation: Processing required to comply with legal and regulatory requirements
Data Sharing and Disclosure
We may share your information with the following categories of recipients:
Service Providers
We work with third-party service providers who assist with payment processing, email communications, website hosting, and analytics. These providers are contractually obligated to protect your data and use it only for specified purposes.
Legal Requirements
We may disclose your information when required by law, legal process, or to protect the rights, property, and safety of TestLab, our users, or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
Data Security Measures
We implement comprehensive security measures to protect your personal information:
- 🔒 SSL/TLS encryption for data transmission
- 🔒 Secure data storage with encryption at rest
- 🔒 Regular security audits and vulnerability assessments
- 🔒 Access controls and authentication protocols
- 🔒 Employee training on data protection best practices
- 🔒 Incident response procedures for data breaches
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Our retention periods vary based on the type of information:
- • Student Records: Retained for 7 years after course completion for educational records and certification purposes
- • Financial Records: Retained for 10 years to comply with tax and accounting regulations
- • Marketing Data: Retained until you withdraw consent or request deletion
- • Analytics Data: Typically retained for 24 months for performance analysis
Your Privacy Rights
You have the following rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you, including details about how we process it.
Right to Rectification
You can request corrections to inaccurate or incomplete personal information we maintain about you.
Right to Erasure
You can request deletion of your personal information, subject to certain legal obligations that may require us to retain certain data.
Right to Data Portability
You can request a copy of your personal information in a structured, machine-readable format for transfer to another service provider.
Right to Object
You can object to processing of your personal information for direct marketing purposes or when processing is based on legitimate interests.
Right to Withdraw Consent
Where processing is based on consent, you can withdraw your consent at any time, though this will not affect the lawfulness of processing before withdrawal.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- ✓ Avoid filling out contact forms, account registrations, or any data-submitting features
- ✓ Disable cookies through your browser settings (see our Cookie Policy for more details)
- ✓ Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
International Data Transfers
Our primary operations are based in. If you access our services from outside, your information may be transferred to and processed in or other countries where our service providers operate.
We ensure that any international transfers comply with applicable data protection laws and implement appropriate safeguards, such as standard contractual clauses, to protect your information.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will:
- • Update the "Last Updated" date at the top of this policy
- • Notify active users via email when material changes occur
- • Post a notice on our website highlighting the changes
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
TestLab - Privacy Department
6 Chome-33-19 Fukasawa, Setagaya City, Tokyo 158-0081
Email: info@pervaniarock.com
Phone: +81 3-3701-8067
Alternatively, you can use our contact form to submit privacy-related inquiries.
Information from Third Parties
We may receive information about you from third-party services such as analytics providers, advertising networks, and social media platforms when you interact with our content on those platforms or use their services in connection with our website.